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WEBconference services in 8 languages

Since its beginning, Tele-efficiency offered WEBconference service in 3 languages: English, Spanish and French. Now, it increase its linguistic offer to include 8 languages. Even if European languages are mainly present as German, Italian and Dutch, Portuguese has been also added to surround America Latina with Brazil. But it is indisputably a Chinese interface which is a breakthrough for WEBconferences. Have a look at www.chinese.tele-efficiency.com

The forthcoming Olympic games in Beijing does not explain by itself the interest of Tele-efficiency for China. In fact, it is the fast growing economy of China which justify the set-up of remote meeting tools between Chinese and occidental business peoples, commented Michel Dionne, CEO of Tele-efficiency. He added: "If the medium is the message, WEBconference means network and synergy".


The negotiation of commercial agreements usually requires many talks. It is where WEBconference becomes interesting to reduce traveling, to faci…

Accpac, ACT!, Clarify, Commence, Goldmine, Maximizer, Microsoft CRM

WEBconferences are just like normal meetings but they are conducted virtually over the Internet. Presenters can give PowerPoint presentations, consult documents, use interactive on-screen graphics and even vote or display the results of collaborative efforts.

This eco-logic axis, is a new challenger on the WEBconference industry, Tele-efficiency, who supports it. Their service, better known as Conferenceware, is registered in the technological ecosystem. It integrates with Outlook in order to plan a meeting and to invite contacts and with Skype a voice over IP worldwide network. It includes a free audioconference service, in which the participants just make a long distance call, with accesses in North America and Europe, even better, free, with Skype.

According to the Forrester consulting firm, the WEBconference market has had a 28% annual increase in the last 5 years and this progression should continue until 2011, going from 700 million to 2,8 billions a year. Better know for its appl…

WEBconference integrated with CRM

Because eMeeting participants figure normally among your contacts, the necessity to integrate WEBconference with Customer Relationship Management (CRM) application is obvious. In the case of a prospecting WEBinar, the list of registered people is imported to constitute contact files automatically in corresponding CRM software.

Tele-efficiency offers WEBconference service in 8 languages, under the trademark Conferenceware, integrated with most of the CRM applications as well as with Skype and Outlook. Among CRM softwares with which Conferenceware integrates, we mention:Accpac (Sage), ACT! (Sage), Clarify (Amdoc), Commence, Goldmine (Front Range), Maximizer, Microsoft CRM (Dynamics), mySAP CRM, Onyx, Pivotal, Salesforce, SalesLogix (Sage), Selligent, Siebel (Oracle).

Conferenceware generates the data automatically for an invitation in the template of a new email; description, agenda, the hyperlink to get to the meeting, password if required and, voice broadcasting mode. Therefore, you onl…

WEBconference applications for service

Problems
Of course, the users have to read the training material; understandably, the reading can be monotonous. However, producing step-by-step videos for the purpose of instructing does not make economic sense. This is especially difficult if the user seeking assistance is extremely ill-informed.

Solution
An after-sales service team puts together technical demonstration online to explore and explain the problem. A panic button on the WEB site connects the client to a meeting room from where the presentation is made, simultaneously, by an agent. The agent might ask the client to go to a specific page of a knowledge database; for example, the one that describes step by step all the steps required to complete anoperation. Also, the usual questions, the FAQ (Frequently Ask Questions), are put together on prerecorded help clips that the clients can consult, as free service, 24 hours a day, 7 days a week.

Results
The audio-visual is without doubt the most powerful of all media. The televisio…

Video Conference Trends

By Jimmy Sturo

Videoconference trends have been changing as fast as technologies related to it do. The economic landscape and general changes in the way business is conducted is forcing businesses to embrace a more "mobile" lifestyle, of which videoconferencing is a big part.

Video Conference Usage

The number of business using videoconferencing technologies increased starting 2001, as reported by leading teleconferencing service providers Deutsche Telekom, Worldcom, and BT. Their studies show that conglomerates and multinationals are replacing in-person meetings either audio, web or video conferencing. The trend is good news to providers, big and small. They have since seen phenomenal growth year after year.

The Move to Videoconferencing

Even businesses that only used videoconferencing as temporary solutions before are now moving to more regular subscriptions. More and more employees and executives express their preference for conferencing technology to cut down on travel costs a…

Toll Free Conference Calls

Conference calls are a convenient method of communicating with a lot of people all at once. Technologies today allow many different types of conference calling.

For a small business, simple 3-way calling may suffice. This feature is available through your telephone company and whatever long-distance rates you have on the phone that originates the call will apply.

When several people located in many different places need to access conference calls, a conference call company can provide this service.

A basic conference call service offers audio conference calls (also called teleconferencing) over the telephone. Usually, you have the option of toll-free calls or flat-rate calls.

“Toll-free” is sort of a misnomer because “toll-free” does not mean it’s entirely a free call because the person or business that hires the conference call company pays for the service.

Toll-free conference calls are free for the participants. With toll-free packages, participants use a toll-free number to dial into t…

Phone Conferences Via Web Conferencing

By Dean Iggo

Holding phone conferences via web conferencing is an emerging field in conference call technology. More people are now able to access the Internet at lightning fast speeds. Faster speeds means incredible amounts of data can be transferred and shared instantly. To take advantage of this many companies are holding their phone conferences in via a web conferencing service.

While in most cases a company chooses to use either phone conferences or web conferencing, a combination of the two is truly important step to increasing the usefulness of conferencing. Why is that? Well for starters with the introduction of VoIP (Voice over Internet Protocol) calling services, it is becoming easier to make phone conference calls to either toll or toll free numbers. A VoIP line isn't necessary; many companies are still using a regular telephone.

To complete the voice portion of a teleconference, the normal steps apply, calling a number and inputting a pass code. So far this is pretty stan…

Perform Conference Calls Without Having Prior Reservations

Other teleconferencing services allow subscribers to perform conference calls without having prior reservations. If you're looking for conference bridgeline services or conference recording services, I highly recommend e-Teleconferencing. Unlike other automated teleconferencing services, ReadyConference gives you a permanent dial-in number and passcode you can use any time, from anywhere - 24/7. Don't be embarrassed anymore when you need to conference or, or worse yet, waste valuable time by avoiding the use of teleconferencing services altogether. Unlike other audio teleconferencing services, ReadyConference gives you a permanent dial-in number and passcode you can use any time, from anywhere - 24/7.

Both standard reservationless and full-service operator-assisted teleconferencing services are available with no contracts or extra fees.Bow Communications Your complete conference call resource center. In general, the OIT does not charge for teleconferencing services, but …

ONLINE CONFERENCING

Web conferencing provides a great combination of the advantages of the Internet together with voice conferencing to enable you to carry on online meetings and events like a face to face meeting with the aid of audience response tools , visuals, and other features with ease making your events and meetings productive, more interactive, entertaining and engaging through inexpensive conference call.
Audio conference call service systems significantly reduces conferencing costs Tele conference calls involve telephone solutions only - no internet or web-based technology. It reduces overall business travel expenses and eliminates potential risk factors to employees..
In the initial span of time for the use of Internet, the terms "computer conferencing" and "web conferencing" were generally used to specify to group discussions that were conducted within a message board (through posted messages) i.e. they were not live. But with the advancement of technology, the term has gr…

Latest Teleconferencing News You Can Use!

In the fast-growing industry of telecommunications, teleconferencing has become a staple of the way we do business as well as a way we keep in touch with those who matter to us the most.

It's no surprise therefore that with the advent of the Internet and with the increasing availability of digital devices, telecommunications and teleconferencing, specifically, has exploded the number of to keep touch, as well as to build rich communications and relationship with people regardless of where they are physically situated.

Just thinking about the technologies tying teleconferencing and telecommunications will boggle even the greatest of minds. What makes these interconnected technologies possible is a complex web of systems consisting of all sorts of technologies, processes, bureaucracies of people and exchanges etc. etc.

There are just so many different inputs into this vast web of technology that makes our lives so much more easier. And yet it's something that we take for granted ev…

Five Ways Web Conferencing Can Help You Sell More Products

When it comes to business, any new technology will ultimately be judged on how well it contributes to improving productivity and profit. If you are selling goods or services, online web conferencing can improve your bottom line by boosting sales and lowering costs. Here are five reasons why this is so:

1. It allows you to meet with more prospective clients

If you have to physically travel to a client’s office or location, there is only so much that you can do within any given period. Let’s face it, travel is exhausting and expensive not only in terms of the direct costs that you make when you travel, but also in the way that your productivity is affected every time you have to pack up and leave your office.

You can meet with more clients online than you could ever do by trying to visit them all physically. Web conferencing is one of the best ways to get this work done.

2. Online Conferencing allows your prospects to put a face with the voice over the phone

A lot of selling is done on the t…

CONFERENCING CALLS

Web conferencing provides a great combination of the advantages of the Internet together with voice conferencing to enable you to carry on online meetings and events like a face to face meeting with the aid of audience response tools , visuals, and other features with ease making your events and meetings productive, more interactive, entertaining and engaging through inexpensive conference calling.
Web conferencing is the term which refers to conducting presentations or meetings over the Internet live. In the initial span of time for the use of Internet, the terms "computer conferencing" and "web conferencing" were generally used to specify to group discussions that were conducted within a message board (through posted messages) i.e. they were not live. But with the advancement of technology, the term has grown to refer particularly to "live" meetings, while the posted message variety of discussion is called a "message board", "forum", …

Conference Calling – Saving Time And Money

The Internet has brought all of us a variety of great benefits. It has become a new form of media that rivals television. Advertising on the Internet is now a must for business owners who want to run successful advertising campaigns.

The opportunities for doing business with people all over the world in ways no one thought was possible is one of the greatest benefits. It brings people closer together. The Internet allows us to connect to people in other countries as if they were our next door neighbors.

In this article, I am going to help you explore the many ways in which we are able to connect to other people on the web and how that interconnectivity can be used to help your business save time and money.

Early communication on the web was mostly by email. People sent emails back and forth with people around the world. Then along came the chatrooms where people could chat in real-time. The instant messengers also came along to offer real-time chat and millions of people began chatting t…

Conference Calling – Meeting The Needs Of The Modern Business

These days it seems business is becoming more and more complex and globalized. We are doing business with people everywhere in the US and in many instances, people in other countries. Due to the wide use of the Internet, the words “foreign country” doesn’t even seem to apply anymore.

The Internet has brought us all closer together in one aspect, but how does that affect investor relations, sales pitches, meetings, and group sessions? A lot of people now work closer with their computers than they do with co-workers and because of the Internet, many companies have people working for them from different parts of the world who have never even met each other.

Never before has conference calling been a more popular solution to the communication needs of companies and individuals all over the world. Conference calls are becoming increasingly popular as a method of bringing people together for meetings and discussions.

In this article, I will do my best to explain the advantages of conference ca…

Affordable Conference Call - Why and How it Benefits Your Business & Family Life

By Arindam Chattopadhyaya

Affordable conference call has changed communication method of business houses. Inexpensive multi party quality audio and video conference call has also changed family and social lives.

Benefits of conference call

a. Working manager need not to worry of signing fat telephone bill at the end of the month so no need to take any prior approval. Affordable conference call empowers people to take quick decision.

b. Organization can be in touch with its customers and employee very easily. Decision can be taken after an involved conference call. Just imagine, how much travel cost and time company can save.

b. People who are traveling can remain in touch with their near ones at home. Inmates of a family can all join in a conference call to greet somebody or to have a simple chat. Affordable net based conference call makes all these possible. Some people also use conference calls for social reasons.

c. Audio and video conferences are extremely helpful for patients as they c…